Hey – just a quick update to let you know that I’m back from my vacation and catching up on emails and orders, so please be patient – the normal 1-3 business days for shipping new orders does not apply.
Categories: Administrative
Fabric Update (Dec. 13)
Update: December 13 – the fabric is here in BC, it has cleared customs, and all the paperwork is done. Now it awaits transportation to my shop – only a few more days!! More than Read more…
4 Comments
rami.feghali · February 10, 2018 at 9:56 am
Hi Matt, my order made on February 1, 2018 is still “Processing”. This is the first time I place an order and I was wondering if this is normal. Thank you
Matt (Admin) · February 10, 2018 at 10:04 am
Yep – please see the banner at the top of the website indicating a 1-2 week wait time for new orders. Thanks!
Sigrid Hechinger · January 30, 2018 at 10:08 am
hi matt, just would like to confirm my order with you as I received my boa bill yesterday. I realize you are not a robot and would just like to be reassured. thank-you.
Matt (Admin) · January 30, 2018 at 10:36 am
Hi Sigrid – yes, your order has already shipped. Please check your Spam folder if you did not receive a shipment notification and tracking info from Canada Post. Thanks!